SHIPPING POLICY
Shipping Policy
Last updated: [7-11-2024]
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Thank you for visiting and shopping at Midknight Heroes. The following are the terms and conditions that constitute our Shipping Policy.
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1. Domestic Shipping Policy
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Shipment Processing Time
All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
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Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Shipment Method Estimated Delivery Time Shipment Cost
Standard (US only)3-5 business days$5
Expedited (US only)2-3 business days$10
Overnight services are not available.
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Shipment to P.O. Boxes or APO/FPO Addresses
Midknight Heroes ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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Shipment Confirmation & Order Tracking
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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Customs, Duties, and Taxes
Midknight Heroes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages
Midknight Heroes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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2. International Shipping Policy
Midknight Heroes ships to the U.S. and territories, and overseas. Overseas shipping will incur an extra cost.
We have partners in Canada who can ship directly to Canadian addresses.
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3. Changes to This Policy
We may update our shipping policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
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Contact Us
If you have any questions about this Shipping Policy, please contact us:
Midknight Heroes
midknightheroes@gmail.com